Back in 1997, Microsoft purchased Hotmail and, in 2012, renamed it as Windows live Hotmail or simply Outlook. Like other Microsoft products, Outlook is working under the supervision of Microsoft. Outlook has improved the functionality and interface of Hotmail by introducing many amazing features like bill payment reminders, travel guides, calendar, contact saving, news, and much more.
Microsoft is working day and night to improve its functionality, and all of its updates provide new functions and bug fixing. But still, most of the people are complaining regarding its interface that it is difficult to understand. Due to recent updates, many people have complained that they are not able to find Option Menu. Similarly, its users are also facing many other problems. In this article, we will try to discuss the issues while logging in to our Outlook account.
When You Can’t Sign In To Your Outlook Account
If you are unable to sign in to your account, then try the following ways to get rid of the signing in issue.
● If Caps lock is on:
Try to check the Caps Lock. Most of the time, people enter their secret passwords or username without considering caps lock. Check the caps lock carefully and re-enter your username and password. This will help you to sign in to your Hotmail.com account.
● If you can’t remember your password or its not working:
If you do not remember the password and face issues during logging into your outlook account, then move to the recovery page to recover your password. Enter your username or email ID to continue. Now enter the recovery phone number or email ID and continue further. You will receive a verification code on your phone number or email ID. Now enter that code. If you have entered the secret code correctly, then it will lead you to the page where you can set a new password to your outlook account. Now your password has been recovered, and you can log in to your account by entering a new password and username.
● If you can’t get a verification code
Now, if you have not received the verification code on your phone number or email id, then you can select the option “I didn’t get a code” This will lead you to the question-answer session where you have to answer the secret questions which you have selected at the time of creating the outlook account. By giving the correct answers, it will lead you to the page where you can reset your password. In this way, you can get access to your Hotmail account.
Now, if you face the outlook sign in issue due to a new device, then you can get access to your account either by verification through the phone number or email ID.